Generation Y and Z’s Attitude Toward Online Video Advertisement Effect on Impulsive Buying Tendency: Evidence from TikTok
Article Sidebar
Main Article Content
Abstract
This research was carried out to examine the factors impacting the impulsive buying tendency of young consumers, focusing on Generation Y and Z, through online video advertisements on TikTok. TikTok is a growing video-sharing application that supports users to make and share a short video on any topic. This study aims to help enterprises get a better insight into their young consumers. This study utilized the Theory of Reasoned Action (TRA) to examine the relationship between informativeness, entertainment, personalization, credibility, and attitude toward online video advertisement. Also, its impacts towards users’ tendency to buy impulsively. The data were gathered from 322 young participants born from 1981 to 2022. The data was further processed statistically using SPSS and SmartPLS. The findings indicate that the informativeness, entertainment, personalization, and credibility of online video advertisements positively affect attitude toward online video ads. The more positive attitude toward online video ads, the higher the tendency to buy the advertised product impulsively. This study provides practical advice for marketers and brand managers to focus on improving consumers’ perception through the video ad’s informativeness, entertainment, personalization, and credibility to encourage consumers to purchase impulsively.
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
References
Ajzen, I., Fishbein, M., & Flanders, N. A. 1975. Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Addison-Wesley Publishing Company.
Ao, H. T., & Nguyen, C. V. 2020. The reaction of Vietnam’s generation z to online tv advertising. The Journal of Asian Finance, Economics and Business, 7(5), 177–184. https://doi.org/10.13106/jafeb.2020.vol7.no5.177
Arya, M. P., & Kerti, Y. N. N. 2020. Advertising value of Instagram stories and the effect on millennial’s attitude. Russian Journal of Agricultural and Socio-Economic Sciences, 99(3), 29–39.
Badgaiyan, A. J., & Verma, A. 2014. Intrinsic factors affecting impulsive buying behaviour—Evidence from India. Journal of Retailing and Consumer Services, 21(4), 537–549. https://doi.org/10.1016/j.jretconser.2014.04.003
Bae, S.-W., Wright, L. B., & Taylor, R. D. 2001. Print advertising context effects: The influence of media credibility on advertisement credibility. Journal of Promotion Management, 6(1–2), 73–88.
Beatty, S. E., & Ferrell, M. E. 1998. Impulse buying: Modeling its precursors. Journal of Retailing, 74(2), 169–191. https://doi.org/10.1016/S0022-4359(99)80092-X
Chen, M., Xie, Z., Zhang, J., & Li, Y. 2021. Internet celebrities’ impact on luxury fashion impulse buying. Journal of Theoretical and Applied Electronic Commerce Research, 16(6), 2470–2489.
Chen, Y., Lu, Y., Wang, B., & Pan, Z. 2019. How do product recommendations affect impulse buying? An empirical study on WeChat social commerce. Information & Management, 56(2), 236–248. https://doi.org/10.1016/j.im.2018.09.002
Chin, W. 1995. Partial least squares is to LISREL as principal components analysis is to common factor analysis. Technology Studies, 2.
Czarnecka, B., & Schivinski, B. 2019. Do consumers acculturated to global consumer culture buy more impulsively? The Moderating role of attitudes towards and beliefs about advertising. Journal of Global Marketing, 32(4), 219–238. https://doi.org/10.1080/08911762.2019.1600094
Darmatama, M., & Erdiansyah, R. 2021. The Influence of Advertising in Tiktok Social Media and Beauty Product Image on Consumer Purchase Decisions. 888–892. https://doi.org/10.2991/assehr.k.210805.140
Data Reportal. 2022. The Latest TikTok Statistics: Everything You Need to Know. DataReportal – Global Digital Insights. https://datareportal.com/essential-tiktok-stats
Ducoffe, R. H. 1996. Advertising value and advertising on the web-Blog@ management. Journal of Advertising Research, 36(5), 21–32.
Dwinanda, B., Syaripuddin, F. A., Hudaifi, & Hendriana, E. 2022. Examining the extended advertising value model: A case of TikTok short video ads. Mediterranean Journal of Social & Behavioral Research, 6(2), 35–44. https://doi.org/10.30935/mjosbr/11820
Fatima, T. and Abbas, T. 2016. Impact of advertising beliefs and personalization on attitude towards advertising; Mediating role of advertising value. International Journal of Business Management and Commerce, 1(2), 10-19.
Gaber, H. R., Wright, L. T., & Kooli, K. 2019. Consumer attitudes towards Instagram advertisements in Egypt: The role of the perceived advertising value and personalization. Cogent Business & Management, 6(1), 1618431. https://doi.org/10.1080/23311975.2019.1618431
Genoveva, G. 2022. Tiktok Platform Opportunity: How Does it Influence SMES Brand Awareness among Generation Z? Sriwijaya International Journal of Dynamic Economics And Business, 5(3), Article 3. https://doi.org/10.29259/sijdeb.v5i3.273-282
Gotlieb, J. B., & Sarel, D. 1992. The influence of type of advertisement, price, and source credibility on perceived quality. Journal of the Academy of Marketing Science, 20(3), 253–260.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. 2016. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications.
Hanzaee, K. H., & Ramezani, M. R. 2011. Intention to halal products in the world markets. Interdisciplinary Journal of Research in Business, 1(5), 8.
Hussain, I., Rahman, S. ur, Zaheer, A., & Saleem, S. 2016. Integrating factors influencing consumers’ halal products purchase: Application of theory of reasoned action. Journal of International Food & Agribusiness Marketing, 28(1), 35–58. https://doi.org/10.1080/08974438.2015.1006973
Jamalzadeh, M., Behravan, N., & Masoudi, R. 2012. An empirical study of email-based advertisement and its influence on consumers’ attitude. International Review of Management and Marketing, 2(3), 130–138.
Jung, A.-R. 2017. The influence of perceived ad relevance on social media advertising: An empirical examination of a mediating role of privacy concern. Computers in Human Behavior, 70, 303–309. https://doi.org/10.1016/j.chb.2017.01.008
Koay, K. Y., Teoh, C. W., & Soh, P. C.-H. 2021. Instagram influencer marketing: Perceived social media marketing activities and online impulse buying. First Monday. https://doi.org/10.5210/fm.v26i9.11598
Kotler, P., & Keller, K. L. 2016. Marketing Management. Pearson.
Lee, E.-B., Lee, S.-G., & Yang, C.-G. 2017. The influences of advertisement attitude and brand attitude on purchase intention of smartphone advertising. Industrial Management & Data Systems, 117(6), 1011–1036. https://doi.org/10.1108/IMDS-06-2016-0229
Lee, J., & Hong, I. B. 2016. Predicting positive user responses to social media advertising: The roles of emotional appeal, informativeness, and creativity. International Journal of Information Management, 36(3), 360–373. https://doi.org/10.1016/j.ijinfomgt.2016.01.001
Li, Y., Guan, M., Hammond, P., & Berrey, L. E. 2021. Communicating COVID-19 information on TikTok: A content analysis of TikTok videos from official accounts featured in the COVID-19 information hub. Health Education Research, 36(3), 261–271. https://doi.org/10.1093/her/cyab010
Lina, L. F., & Ahluwalia, L. 2021. Customers’ impulse buying in social commerce: The role of flow experience in personalized advertising. Jurnal Manajemen Maranatha, 21(1), 1–8.
MacKenzie, S. B., & Lutz, R. J. 1989. An empirical examination of the structural antecedents of attitude toward the ad in an advertising pretesting context. Journal of Marketing, 53(2), 48–65. https://doi.org/10.1177/002224298905300204
McAuliffe, Z. 2022. TikTok Is the Most Downloaded App Worldwide in 2022 So Far, Analyst Says. CNET. https://www.cnet.com/news/social-media/tiktok-is-the-most-downloaded-app-worldwide-in-2022-so-far-analyst-says/
Mohammad, Y. 2022. 9 Stats About Average Time Spent on Tiktok 2022. https://www.renolon.com/average-time-spent-on-tiktok/
Motwani, B., & Haryani, S. 2018. Investigating the relation between factors effecting viral marketing and consumers’ buying intention. European Journal of Applied Business and Management, 4(2), Article 2. http://nidisag.isag.pt/index.php/IJAM/article/view/311
Ngo, T. T. A., Le, T. M. T., Nguyen, T. H., Le, T. G., Ngo, G. T., & Nguyen, T. D. 2022. The Impact of SNS advertisements on online purchase intention of generation z: An Empirical study of TikTok in vietnam. The Journal of Asian Finance, Economics and Business, 9(5), 497–506. https://doi.org/10.13106/JAFEB.2022.VOL9.NO5.0497
Parsad, C., Prashar, S., Vijay, T. S., & Kumar, M. 2021. Do promotion and prevention focus influence impulse buying: The role of mood regulation, shopping values, and impulse buying tendency. Journal of Retailing and Consumer Services, 61, 102554. https://doi.org/10.1016/j.jretconser.2021.102554
Parsad, C., Prashar, S., Vijay, T. S., & Sahay, V. 2019. Role of in-store atmospherics and impulse buying tendency on post-purchase regret. Journal of Business & Management, 25(1).
Redondo, I., & Aznar, G. 2018. To use or not to use ad blockers? The roles of knowledge of ad blockers and attitude toward online advertising. Telematics and Informatics, 35(6), 1607–1616. https://doi.org/10.1016/j.tele.2018.04.008
Rook, D. W. 1987. The buying impulse. Journal of Consumer Research, 14(2), 189–199. https://doi.org/10.1086/209105
Rook, D. W., & Fisher, R. J. 1995. Normative influences on impulsive buying behavior. Journal of Consumer Research, 22(3), 305–313. https://doi.org/10.1086/209452
Rubin, A. M. 2008. Uses and gratiications perspective on media effects. In Media Effects (3rd ed.). Routledge.
Schiffman, L. G., Kanuk, L. L., & Hansen, H. 2012. Consumer Behaviour: A European Outlook. Pearson Financial Times/Prentice Hall.
Shareef, M. A., Mukerji, B., Dwivedi, Y. K., Rana, N. P., & Islam, R. 2019. Social media marketing: Comparative effect of advertisement sources. Journal of Retailing and Consumer Services, 46, 58–69.
Singh, R. P., & Banerjee, N. 2018. Exploring the influence of celebrity credibility on brand attitude, advertisement attitude and purchase intention. Global Business Review, 19(6), 1622–1639.
Souiden, N., Chtourou, S., & Korai, B. 2017. Consumer attitudes toward online advertising: The moderating role of personality. Journal of Promotion Management, 23(2), 207–227.
Statista. 2022a. Global TikTok user age and gender distribution 2022. Statista. https://www.statista.com/statistics/1299771/tiktok-global-user-age-distribution/
Statista. 2022b. TikTok users by country 2022. Statista. https://www.statista.com/statistics/1299807/number-of-monthly-unique-tiktok-users/
Suleman, D., Zuniarti, I., & SABIL. 2019. Consumer decisions toward fashion product shopping in Indonesia: The effects of attitude, perception of ease of use, usefulness, and trust. Management Dynamics in the Knowledge Economy, 7(2), 133–146.
Sun, T., & Wu, G. 2011. Trait predictors of online impulsive buying tendency: A hierarchical approach. Journal of Marketing Theory and Practice, 19(3), 337–346. https://doi.org/10.2753/MTP1069-6679190307
Taghipoorreyneh, M., & Run, E. C. D. 2016. Online advertising: An Investigation of factors affecting positive attitude among the malays in Malaysia. Asian Journal of Business Research, 6(2). https://doi.org/10.14707/ajbr.160027
TikTok for Business. 2022. Dear Me Beauty: TikTok for Business Case Study. https://www.tiktok.com/business/en/inspiration/dear-me-beauty-748
Ünal, S., Ercis, A., & Keser, E. 2011. Attitudes towards mobile advertising – A research to determine the differences between the attitudes of youth and adults. Procedia - Social and Behavioral Sciences, 24, 361–377. https://doi.org/10.1016/j.sbspro.2011.09.067
Wang, Y., & Sun, S. 2010. Examining the role of beliefs and attitudes in online advertising: A comparison between the USA and Romania. International Marketing Review, 27(1), 87–107. https://doi.org/10.1108/02651331011020410
Xu, D. J. 2006. The influence of personalization in affecting consumer attitudes toward mobile advertising in China. Journal of Computer Information Systems, 47(2), 9–19. https://doi.org/10.1080/08874417.2007.11645949
Yang, K.-C., Huang, C.-H., Yang, C., & Yang, S. Y. 2017. Consumer attitudes toward online video advertisement: YouTube as a platform. Kybernetes, 46(5), 840–853. https://doi.org/10.1108/K-03-2016-0038
Yang, Y., & Ha, L. 2021. Why people use TikTok (Douyin) and how their purchase intentions are affected by social media influencers in China: A uses and gratifications and parasocial relationship perspective. Journal of Interactive Advertising, 21(3), 297–305. https://doi.org/10.1080/15252019.2021.1995544
Zhang, X., Prybutok, V. R., & Strutton, D. 2007. Modeling influences on impulse purchasing behaviors during online marketing transactions. Journal of Marketing Theory and Practice, 15(1), 79–89. https://doi.org/10.2753/MTP1069-6679150106
Zheng, X., Men, J., Yang, F., & Gong, X. 2019. Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing. International Journal of Information Management, 48, 151–160. https://doi.org/10.1016/j.ijinfomgt.2019.02.010
Zhu, Y.-Q., Amelina, D., & Yen, D. C. 2020. Celebrity endorsement and impulsive buying intentions in social commerce - The case of Instagram in Indonesia: Celebrity endorsement. Journal of Electronic Commerce in Organizations (JECO), 18(1), 1–17. https://doi.org/10.4018/JECO.2020010101