Tambunan, Damelina Basauli, Alfons Manuel P.M. Napitupulu, and Wendra Hartono. “Exploring the Innovative Ideas on Service Industry”. Review of Management and Entrepreneurship 7, no. 2 (October 20, 2023): 235–250. Accessed April 30, 2026. https://journal.uc.ac.id/index.php/rome/article/view/3905.