SOEKOTJO, Edwin. PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN DND PET TERHADAP KEPUASAN KONSUMEN. Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis, [S. l.], v. 7, n. 3, p. 321–329, 2022. DOI: 10.37715/jp.v7i3.2897. Disponível em: https://journal.uc.ac.id/index.php/performa/article/view/2897. Acesso em: 26 feb. 2026.