PROMANJOE, Yopyter. PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN KERIPIK SUHER. Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis, [S. l.], v. 6, n. 3, p. 197–206, 2021. DOI: 10.37715/jp.v6i3.2374. Disponível em: https://journal.uc.ac.id/index.php/performa/article/view/2374. Acesso em: 20 feb. 2026.