JONG, Nelson Wiranto. PENGARUH KUALIAS LAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN PT. SENTRA OLI, PARE PARE, SULAWESI SELATAN. Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis, [S. l.], v. 6, n. 2, p. 162–171, 2021. DOI: 10.37715/jp.v6i2.2076. Disponível em: https://journal.uc.ac.id/index.php/performa/article/view/2076. Acesso em: 20 feb. 2026.