ALEXANDER, Kevin Martin; EFRATA, Tommy Christian; KRISTANTI, Lili. PENGARUH E-SERVICE QUALITY DAN E-WORD OF MOUTH TERHADAP PURCHASE INTENTION PRODUK EXILE. Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis, [S. l.], v. 8, n. 1, p. 1–9, 2023. DOI: 10.37715/jp.v6i4.1997. Disponível em: https://journal.uc.ac.id/index.php/performa/article/view/1997. Acesso em: 12 mar. 2026.