SANDJAYA, Hans Chandra; PADMALIA, Metta; ALESSANDRO, Junko. PENGARUH BRAND IMAGE DAN KUALITAS LAYANAN TERHADAP LOYALITAS NASABAH MELALUI KEPUASAN NASABAH SEBAGAI VARIABEL INTERVENING. Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis, [S. l.], v. 5, n. 3, p. 262–271, 2021. DOI: 10.37715/jp.v5i3.1777. Disponível em: https://journal.uc.ac.id/index.php/performa/article/view/1777. Acesso em: 9 mar. 2026.