DARASANTI, Fiona. PENGARUH DIMENSI KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN GOJEK INDONESIA DI SURABAYA. Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis, [S. l.], v. 4, n. 6, p. 933–942, 2021. DOI: 10.37715/jp.v4i6.1719. Disponível em: https://journal.uc.ac.id/index.php/performa/article/view/1719. Acesso em: 20 feb. 2026.